{"id":15702,"date":"2026-07-24T12:33:28","date_gmt":"2026-07-24T07:33:28","guid":{"rendered":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/?p=15702"},"modified":"2026-07-24T12:33:28","modified_gmt":"2026-07-24T07:33:28","slug":"karen-tries-to-delete-her-embarrassing-fake-review-but-the-restaurants-hardcore-clapback-is-already-viral","status":"publish","type":"post","link":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/?p=15702","title":{"rendered":"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral"},"content":{"rendered":"<p><script>\r\n  atOptions = {\r\n    'key' : '644b717812d811d6a1c1fc5b6ccd6fa6',\r\n    'format' : 'iframe',\r\n    'height' : 90,\r\n    'width' : 728,\r\n    'params' : {}\r\n  };\r\n<\/script>\r\n<script src=\"https:\/\/www.highperformanceformat.com\/644b717812d811d6a1c1fc5b6ccd6fa6\/invoke.js\"><\/script>\r\n<br \/>\n<\/p>\n<div>\n<p>Customer complaints come in all shapes and sizes. Sadly, as a business owner, you won\u2019t be able to win over all of your customers, no matter how hard you try or how accommodating you are. Some complaints are legitimate and help you improve. Others\u2026 not so much because the person feels the urge to grumble and complain, no matter how tiny the <a href=\"https:\/\/www.boredpanda.com\/entitled-mom-steals-plane-seat\/\" target=\"_blank\" class=\" staff-link\" rel=\"noopener \">inconvenience<\/a>.<\/p>\n<p>One super <a href=\"https:\/\/www.boredpanda.com\/society\/social-issues\/entitled-people\/\" target=\"_blank\" class=\" staff-link\" rel=\"noopener \">entitled<\/a> woman made a ridiculous complaint about her order at a restaurant, and the management\u2019s epic <a href=\"https:\/\/www.reddit.com\/r\/KitchenConfidential\/comments\/1ep61l0\/deleted_by_user\/\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">response<\/a>, which included a 5-minute video, went viral on the internet. Scroll down to see what happened. And if you own a restaurant, we hope you\u2019re taking notes!<\/p>\n<h3>Some customers are so entitled that no service, no matter how stellar, will ever be good enough<\/h3>\n<p class=\"attachment-link-container shareable-image-block\" id=\"karen-left-bad-review-restaurant-proves-wrong-1\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=karen-left-bad-review-restaurant-proves-wrong-1.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=karen-left-bad-review-restaurant-proves-wrong-1\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-1.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-10964683\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-1.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"467\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p>Image credits: <a href=\"https:\/\/www.pexels.com\/photo\/cheerful-restaurant-manager-looking-at-camera-3770093\/\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">Andrea Piacquadio (not the actual photo)<\/a><\/p>\n<h3>A couple went to a restaurant in Texas and were disappointed with the fantastic service<\/h3>\n<p>The story begins with a couple going for <a href=\"https:\/\/www.boredpanda.com\/athletes-reacting-paris-olympic-village-food\/\" class=\" staff-link\">lunch<\/a> in a restaurant in Texas. The place they went to is called Herbert\u2019s and is a local favorite. Unfortunately, the couple was not impressed by the staff even though they were great, and the wife, whose name is Susan, decided to take it online.<\/p>\n<p>Herbert\u2019s has been serving clients for decades and has accumulated a great reputation at this point. It\u2019s in the restaurant\u2019s best interest to grow and preserve its reputation as much as it can. Since they truly value their clients and want to make them happy, Herbert\u2019s tried to accommodate the entitled couple to the best of their ability. Little did they know that making Susan happy wasn\u2019t possible that day.<\/p>\n<p>The core of Susan\u2019s disappointment with the restaurant was that they did not receive the lunch discount, as they ordered at 10:52, and not at 11 am. The registry for lunch prices is set at 11:00, so the couple was out of luck. However, knowing this, the waiter did them a favor by giving them two free drinks, and one to go, completely off-charge. The service was lightning fast as well, and the restaurant\u2019s provided video evidence supports this. But that didn\u2019t cut it for Susan.<\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"karen-left-bad-review-restaurant-proves-wrong-2\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=karen-left-bad-review-restaurant-proves-wrong-2.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=karen-left-bad-review-restaurant-proves-wrong-2\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-2.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-10964685\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-2.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"467\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p>Image credits: <a href=\"https:\/\/www.pexels.com\/photo\/woman-working-as-a-cashier-3801439\/\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">Andrea Piacquadio (not the actual photo)<\/a><\/p>\n<h3>The restaurant accommodated them with free drinks, as well as a discount, even though they didn\u2019t have to apply it<\/h3>\n<p>After the couple paid for their meal, Susan went back to the registry and complained that their meal wasn\u2019t <a href=\"https:\/\/www.boredpanda.com\/shopping\/deals\/\" class=\" staff-link\">discounted<\/a>. It\u2019s worth mentioning that the discounted price was just a $1 difference as well. Of course, the restaurant staff was stellar and they just gave the discount to make Susan content. Lo and behold \u2013 she still wasn\u2019t.<\/p>\n<p>As a matter of fact, Susan thought it was a good idea to go online and share her review of the restaurant and spread misinformation. Her post quickly gained traction and got over 300 comments. Naturally, Herbert\u2019s didn\u2019t want to lose the<a href=\"https:\/\/www.boredpanda.com\/bad-customers-reviews\/\" class=\" staff-link\"> good name<\/a> and trust of their customers, so they decided to respond.<\/p>\n<p>Herbert\u2019s management got proof, video footage, and the complete timeline of the couple\u2019s visit to the restaurant. They went over Susan\u2019s review and completely dismantled it by providing supporting evidence on how the events went in reality. As if this wasn\u2019t bad enough for Susan, the third biggest San Antonio news station got a hold of this and reported on it as well.<\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"author_4002a68f3c81bc17b25e3fe96f8e50ad\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=author_4002a68f3c81bc17b25e3fe96f8e50ad.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=author_4002a68f3c81bc17b25e3fe96f8e50ad\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/author_4002a68f3c81bc17b25e3fe96f8e50ad.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/author_4002a68f3c81bc17b25e3fe96f8e50ad.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p><span class=\"post-desktop-ad-within-content post-ads margin-left\"><span class=\"dfp-ad\"><span><span class=\"pg-ad-label\">ADVERTISEMENT<\/span><\/span><\/span><\/span><\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"author_0e9abfef8119e061b09b093c37c2065c\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=author_0e9abfef8119e061b09b093c37c2065c.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=author_0e9abfef8119e061b09b093c37c2065c\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/author_0e9abfef8119e061b09b093c37c2065c.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/author_0e9abfef8119e061b09b093c37c2065c.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"author_2375c5cd5ad6f350edf341f2ad506625\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=author_2375c5cd5ad6f350edf341f2ad506625.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=author_2375c5cd5ad6f350edf341f2ad506625\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/author_2375c5cd5ad6f350edf341f2ad506625.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/author_2375c5cd5ad6f350edf341f2ad506625.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p><a href=\"https:\/\/www.reddit.com\/r\/KitchenConfidential\/comments\/1ep61l0\/this_karen_clap_back_has_it_all_proof_timeline\/\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">u\/CompetitiveFun5247<\/a><\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"karen-left-bad-review-restaurant-proves-wrong-3\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=karen-left-bad-review-restaurant-proves-wrong-3.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=karen-left-bad-review-restaurant-proves-wrong-3\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-3.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-10964686\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-3.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"388\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p>Image credits: <a href=\"https:\/\/www.facebook.com\/herbertsnb\/posts\/pfbid02Ps7GUiJDSkAA7HwCxZKrvgXaaa8qeB8Y5Mg5bEu6baaGqQmGRWjPJq5QSoHDSRvfl\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">Herbert\u2019s<\/a><\/p>\n<p>Herbert\u2019s rebuttal quickly gathered media attention as well and was shared on Reddit too. What stood out the most is that Herbert\u2019s epic management completely took Susan\u2019s review by the minute. They corrected all the lies Susan shared online with undisputable evidence, causing major <a href=\"https:\/\/www.boredpanda.com\/topics\/mental-health\/\" class=\" staff-link\">embarrassment<\/a> to the woman.<\/p>\n<p>The staff shared that Susan made some comments right out the gate after being seated, saying that \u201cit took a while\u201d before the staff acknowledged them. In reality, the couple had to wait 1 minute before they were seated. Moreover, the cooks managed to make their orders in just 4 minutes, but they were still disappointed.<\/p>\n<p>The restaurant\u2019s time-stamped footage clearly shows the timeline of when the couple was acknowledged and when they got their meals, as well as their time of paying. Susan quickly realized that her lies had been exposed and since then, the post has been removed. We can only imagine the embarrassment she should\u2019ve been feeling after Herbert\u2019s came up with a 5-minute video to deconstruct her dishonesty.<\/p>\n<p><span class=\"post-desktop-ad-within-content post-ads margin-left\"><span class=\"dfp-ad\"><span><span class=\"pg-ad-label\">ADVERTISEMENT<\/span><\/span><\/span><\/span><\/p>\n<h3>The couple was still mad, and the wife went on to share lies online about their experience in the restaurant, in response to which her review was completely wrecked by the management<\/h3>\n<p class=\"attachment-link-container shareable-image-block\" id=\"tekst-postt\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=tekst-postt.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=tekst-postt\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/tekst-postt.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-7275637\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/tekst-postt.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"1339\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<h3>The restaurant didn\u2019t take down the bad and fictitious review, but instead responded to it<\/h3>\n<p class=\"attachment-link-container shareable-image-block\" id=\"1-1.pn\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=1-1.png\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=1-1.pn\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/1-1.png\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-7275713\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/1-1.png\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"861\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"2-2.pn\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=2-2.png\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=2-2.pn\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/2-2.png\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-7275721\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/2-2.png\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"970\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"3-1.pn\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=3-1.png\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=3-1.pn\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/3-1.png\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-7275729\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/3-1.png\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"1076\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p><span class=\"post-desktop-ad-within-content post-ads margin-left\"><span class=\"dfp-ad\"><span><span class=\"pg-ad-label\">ADVERTISEMENT<\/span><\/span><\/span><\/span><\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"4.pn\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=4.png\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=4.pn\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/4.png\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-7275738\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2024\/08\/4.png\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"1010\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p>Image credits: <a href=\"https:\/\/www.facebook.com\/herbertsnb\/posts\/pfbid02Ps7GUiJDSkAA7HwCxZKrvgXaaa8qeB8Y5Mg5bEu6baaGqQmGRWjPJq5QSoHDSRvfl\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">Herbert\u2019s<\/a><\/p>\n<h3>The management provided time-stamped video footage, dismantling the woman\u2019s dishonest review completely, causing her to delete it<\/h3>\n<p>After going viral, Herbert\u2019s not only defended their image and good name but received massive support from both local and social media. It\u2019s great that the restaurant managed to preserve the reputation it built over many years and in doing so, gain even more traction. Some netizens even went on to say that such management should be an example, as they dealt with the dishonest review flawlessly and stood by their employees.<\/p>\n<p>However, this is just one example of a dishonest review, which was quickly shot down. Of course, reviews can greatly influence a potential customer to choose one business over another. It\u2019s estimated that around 82% of adults check the reviews before making a <a href=\"https:\/\/www.pewresearch.org\/internet\/2016\/12\/19\/online-reviews\/\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">purchase<\/a>. So what do businesses do to prevent such fake feedback, and what signs should you look for to avoid being scammed?<\/p>\n<p>According to <a href=\"https:\/\/www.forbes.com\/sites\/forbes-personal-shopper\/article\/how-to-spot-fake-reviews\/\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">Forbes<\/a>, the general awareness of fake reviews is growing, but it\u2019s still hard for people to differentiate between legitimate and con reviews.\u00a0 To avoid fake reviews, it is important to look for signs such as the recency and quantity of the feedback.<\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"karen-left-bad-review-restaurant-proves-wrong-4\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=karen-left-bad-review-restaurant-proves-wrong-4.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=karen-left-bad-review-restaurant-proves-wrong-4\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-4.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-10964687\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-4.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"390\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p>Image credits: <a href=\"https:\/\/www.facebook.com\/herbertsnb\/posts\/pfbid02Ps7GUiJDSkAA7HwCxZKrvgXaaa8qeB8Y5Mg5bEu6baaGqQmGRWjPJq5QSoHDSRvfl\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">Herbert\u2019s<\/a><\/p>\n<p>Moreover, if the reviews are clustered together, and there are many of them spanning a short amount of time, chances are they are not genuine. Other red flags are grammar errors, the lack of 1 or 2-star reviews and them being generally imbalanced \u2013 the feedback is either overwhelmingly positive or negative.<\/p>\n<p>Another giveaway can be the abstractness of the review. If it\u2019s written in a very broad manner and not tailored to the specific service or product, it\u2019s likely that the review is bought and is just being copy pasted. Companies are looking into ways they could combat this, but it\u2019s not that easy.<\/p>\n<p><span class=\"post-desktop-ad-within-content post-ads margin-left\"><span class=\"dfp-ad\"><span><span class=\"pg-ad-label\">ADVERTISEMENT<\/span><\/span><\/span><\/span><\/p>\n<p>For example, Amazon is acting on its own, publishing its policy on the matter and investigating such reviews. They aim to hold the people behind such reviews responsible through legal action. In 2022 alone, the company found a staggering 200 million false reviews with the help of AI.<\/p>\n<p class=\"attachment-link-container shareable-image-block\" id=\"karen-left-bad-review-restaurant-proves-wrong-5\" data-href=\"http:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?image_id=karen-left-bad-review-restaurant-proves-wrong-5.jpg\"><a class=\"web-share-button list-item-share new-share-experiment\" data-location=\"single-post-image\" data-title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" data-share-url=\"https:\/\/www.boredpanda.com\/karen-left-bad-review-restaurant-proves-wrong\/?media_id=karen-left-bad-review-restaurant-proves-wrong-5\" data-image=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-5.jpg\" rel=\"nofollow\"><i><svg class=\"svg-icon icon-share-icon\" role=\"img\" height=\"16\" width=\"16\" viewbox=\"0 0 16 16\"><path d=\"M0 15C0 10.8824 5.22292 10.0588 8.79817 10.0588V14.1765L15.7006 8.23061C15.7941 8.15345 15.8695 8.05559 15.9213 7.94441C15.9731 7.83323 16 7.71155 16 7.58824C16 7.46492 15.9731 7.34314 15.9213 7.23196C15.8695 7.12078 15.7941 7.02302 15.7006 6.94586L8.79817 1V5.11765C2.3995 5.11765 0 9.76235 0 15Z\"\/><\/svg><\/i><\/a><img decoding=\"async\" class=\"alignnone size-full wp-image-10964688\" src=\"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-5.jpg\" alt=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" width=\"700\" height=\"1078\" title=\"Karen Tries To Delete Her Embarrassing Fake Review, But The Restaurant\u2019s Hardcore Clapback Is Already Viral\" loading=\"lazy\"\/><\/p>\n<p>Image credits: <a href=\"https:\/\/www.facebook.com\/herbertsnb\/posts\/pfbid02Ps7GUiJDSkAA7HwCxZKrvgXaaa8qeB8Y5Mg5bEu6baaGqQmGRWjPJq5QSoHDSRvfl\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">Herbert\u2019s<\/a><\/p>\n<p>Research suggests that at least <a href=\"https:\/\/www.gov.uk\/government\/publications\/investigating-the-prevalence-and-impact-of-fake-reviews\/fake-online-reviews-research-executive-summary#:~:text=Our%20key%20findings%2C%20in%20particular,product%20with%20these%20fake%20reviews%2C\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">10%<\/a> of reviews are fake. Interestingly, there\u2019s a lack of consensus on the <a href=\"https:\/\/www.pasabi.com\/insights\/are-fake-reviews-illegal\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">legality<\/a> of such reviews. In 2022, the EU imposed new regulations to improve consumer protection. Traders and online marketplaces need to implement robust processes to ensure that the reviews are authentic.<\/p>\n<p>On the other hand, in the US, the Federal Trade Commission (FTC) is <a href=\"https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2024\/08\/federal-trade-commission-announces-final-rule-banning-fake-reviews-testimonials\" target=\"_blank\" class=\" staff-link\" rel=\"noopener nofollow\">seeking<\/a> to prohibit the unfair practice, and just recently implemented a law which will help to enforce legal action against fraudulent endorsement in the shape of a review.<\/p>\n<p>What do you think about today\u2019s story? Have you ever dealt with a similar complaint? Let us know in the comments below.<\/p>\n<h3>Netizens share their respect and excitement, saying that the management\u2019s response is \u201chardcore\u201d<\/h3>\n<p><span class=\"post-desktop-ad-within-content post-ads margin-left\"><span class=\"dfp-ad\"><span><span class=\"pg-ad-label\">ADVERTISEMENT<\/span><\/span><\/span><\/span><span class=\"post-desktop-ad-within-content post-ads margin-left\"><span class=\"dfp-ad\"><span><span class=\"pg-ad-label\">ADVERTISEMENT<\/span><\/span><\/span><\/span><span class=\"post-desktop-ad-within-content post-ads margin-left\"><span class=\"dfp-ad\"><span><span class=\"pg-ad-label\">ADVERTISEMENT<\/span><\/span><\/span><\/span>     <\/div>\n<p><script type=\"didomi\/javascript\">\nwindow._fbSDKPromise = window._fbSDKPromise || new Promise((resolve, reject) => {\nwindow.fbAsyncInit = function () {\nFB.init({\nappId  : '887842622821495',\nversion: 'v17.0',\nstatus : true,\ncookie : true,\nxfbml  : false\n});\nresolve(FB);\n};\n\/\/ Load SDK only once\nif (!document.getElementById('facebook-jssdk')) {\nconst script = document.createElement('script');\nscript.id = 'facebook-jssdk';\nscript.async = true;\nscript.src = `https:\/\/connect.facebook.net\/${BoredPanda.Config.wp_lang}\/sdk.js`;\nscript.onerror = reject;\ndocument.head.appendChild(script);\n}\n});\n<\/script><br \/>\n<br \/><script async=\"async\" data-cfasync=\"false\" src=\"https:\/\/pl30214220.effectivecpmnetwork.com\/9ab3d4df8a7e1a6171e16ddbf732cc19\/invoke.js\"><\/script>\r\n<div id=\"container-9ab3d4df8a7e1a6171e16ddbf732cc19\"><\/div>\r\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer complaints come in all shapes and sizes. Sadly, as a business owner, you won\u2019t be able to win over all of your customers, no matter how hard you try or how accommodating you are. Some complaints are legitimate and help you improve. Others\u2026 not so much because the person feels the urge to grumble&#8230;<\/p>\n","protected":false},"author":1,"featured_media":15703,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/static.boredpanda.com\/blog\/wp-content\/uploads\/2026\/07\/karen-left-bad-review-restaurant-proves-wrong-fb.png","fifu_image_alt":"","footnotes":""},"categories":[19],"tags":[],"class_list":["post-15702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsweek-trending"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=\/wp\/v2\/posts\/15702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15702"}],"version-history":[{"count":0,"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=\/wp\/v2\/posts\/15702\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=\/wp\/v2\/media\/15703"}],"wp:attachment":[{"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15702"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15702"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/usnews-14267fa.ingress-comporellon.ewp.live\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}